Retail Stock & Customer Service Associate

The Michael's Companies; Cedar Hill (TX); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical, dental, and vision coverage

Telemedicine services

Tuition assistance

Employee discounts

Job summary

The Michaels Companies in Cedar Hill, TX is hiring for a store team member to deliver friendly customer service, assist customers, and support in-store operations. You will handle cash at checkout and help customers navigate rewards programs and digital options.

You will contribute to truck unloading, stocking, and maintaining planograms, ensuring a well-merchandised and in-stock store for every visitor. Weekend and early shifts are common in retail roles.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Deliver friendly customer service and help customers shop our store.
• Complete truck unloading and merchandise duties to keep the store in-stock and well-merchandised.
• Execute fast and friendly checkout experience with accurate cash handling.
• Engage customers on rewards programs and Private Label Credit Cards and enroll them where applicable.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in stock, planogram, and recovery to maintain store standards.

Skills

Customer service

Retail experience

Cash handling

Team collaboration

Job description

The Michaels Companies in Cedar Hill, TX is hiring for a store team member to deliver friendly customer service, assist customers, and support in-store operations. You will handle cash at checkout and help customers navigate rewards programs and digital options.

You will contribute to truck unloading, stocking, and maintaining planograms, ensuring a well-merchandised and in-stock store for every visitor. Weekend and early shifts are common in retail roles.