Retail Customer Service Pro — Home Solutions & Growth

Lowe's Home Centers, LLC; Muncie (IN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's in Indiana is seeking a part-time Customer Service Associate to welcome customers and help them find the right products for home improvement projects. You will answer questions, assist with locating merchandise, and ensure customer needs are met throughout the shopping experience.

This role emphasizes friendly service, reliability, and the ability to work across departments as needed. Benefits include health insurance options, tuition assistance, a company-matching 401(k), 10% associate

Qualifications

• 6 months experience using a computer and basic data entry.
• 6 months experience with common retail technology (smartphones/tablets).
• Reading, writing and basic arithmetic skills required.
• Ability to stand for extended periods and lift up to 25 lbs.

Responsibilities

• Welcome customers, answer questions, and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock replenishment and shelf maintenance as needed.
• Process orders and deliveries accurately, ensuring on-time receipt.
• Cross-train in other store areas to support customer service.
• Guide customers through shopping or checkout and perform other duties.

Skills

Computer use

Retail tech

Basic math

Standing endurance

Lifting 25 lbs

Job description

Lowe's in Indiana is seeking a part-time Customer Service Associate to welcome customers and help them find the right products for home improvement projects. You will answer questions, assist with locating merchandise, and ensure customer needs are met throughout the shopping experience.

This role emphasizes friendly service, reliability, and the ability to work across departments as needed. Benefits include health insurance options, tuition assistance, a company-matching 401(k), 10% associate