Retail Customer Service Lead — Growth & Training

Circle K Stores Inc.; Gastonia (NC); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

401K With a Competitive Company Match

Tuition Reimbursement

Job summary

A large retail company is seeking a Lead Customer Service Representative in Gastonia, NC. The role involves greeting customers, managing a team, and ensuring a high standard of service in a fun, energetic environment. Ideal candidates should have retail experience, excellent communication skills, and a desire to grow in their career. Competitive perks include flexible schedules, training, and comprehensive insurance benefits.

Qualifications

• Retail and customer service experience preferred.
• Entry-level management experience is a plus.
• Motivation to advance in your career.

Responsibilities

• Greet customers and run the register.
• Lead shifts and manage entry-level employees.
• Ensure high standards for store appearance.

Skills

Selling products to customers

Providing excellent customer care

Communication and friendly conversation

Working as part of a team

Problem-solving

Leadership

Education

High School Diploma or equivalent

Job description

A large retail company is seeking a Lead Customer Service Representative in Gastonia, NC. The role involves greeting customers, managing a team, and ensuring a high standard of service in a fun, energetic environment. Ideal candidates should have retail experience, excellent communication skills, and a desire to grow in their career. Competitive perks include flexible schedules, training, and comprehensive insurance benefits.