Lead Customer Service Representative

Circle K; Charlotte (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

Paid Comprehensive Training

401K With a Competitive Company Match

Tuition Reimbursement

Job summary

A leading convenience store chain is seeking a Lead Customer Service Representative in Charlotte, North Carolina. In this position, you will greet customers, manage the register, and lead shifts. The role offers flexible schedules, excellent career growth opportunities, and a fun working environment. Candidates should possess a high school diploma and retail experience is preferred. Enjoy benefits like insurance, paid training, and a supportive team culture. Join us to make a difference in customer service!

Qualifications

• Retail and customer service experience preferred.
• Entry-level management experience is a plus.
• Willingness to learn and have fun.

Responsibilities

• Greet customers, run the register, and cashier.
• Lead shifts and provide entry-level management experience.
• Maintain high standards for store appearance.

Skills

Selling products to customers

Providing excellent customer care

Communication and friendly conversation

Performing at a quick pace while having fun

Working as part of a team to accomplish daily goals

Thinking quickly and offering suggestions

Leading a team of employees

Education

High School Diploma or equivalent

Job description

Lead Customer Service Representative

Circle K

Store 2723976: 8910 Albemarle Rd, Charlotte, North Carolina 28227

Shift Availability

Flexible Availability

Job Type

Lead Customer Service Representative

We want you to join our team as a Customer Service Representative, where you will be challenged, work in a fast‑paced, fun environment, and grow your career.

As a Lead Customer Service Representative, You Will Enjoy

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your Key Responsibilities

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predictable onsite attendance.

You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You Are Good At

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions
• Leading a team of employees
• Entry level employee supervision

Great If You Have

• Retail and customer service experience
• Entry level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance in your career!
• Willingness to learn and have fun!

Physical Requirements

• Ability to stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to a force of 20 pounds
• Bend at the waist with some twisting up to one hour a shift
• Grasp, reach and manipulate objects with hands. This handwork requires eye‑hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or otherwise participating in the application process.

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