A leading convenience store chain in Charlotte, NC, is seeking a Lead Customer Service Representative to join their team. This role involves managing customer interactions, leading shifts, and ensuring excellent service standards. Candidates should have strong communication skills, retail experience, and a desire to advance their careers. The position offers flexible schedules and benefits including insurance, tuition reimbursement, and a fun work environment.
Qualifications
Retail and customer service experience is preferred.
Entry level management experience is an asset.
Sales associate or cashiering experience will be beneficial.
Responsibilities
Greet customers and manage the register.
Provide fast and friendly service to maintain store appearance.
Lead shifts and supervise entry-level employees.
Skills
Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Education
High School Diploma or equivalent
Job description
A leading convenience store chain in Charlotte, NC, is seeking a Lead Customer Service Representative to join their team. This role involves managing customer interactions, leading shifts, and ensuring excellent service standards. Candidates should have strong communication skills, retail experience, and a desire to advance their careers. The position offers flexible schedules and benefits including insurance, tuition reimbursement, and a fun work environment.