Retail Customer Service Lead - Flexible Schedule

Burlington Stores; Lewisville (TX); On-site; USD 17,000 - 23,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off

Paid holidays

Sick time

Job summary

Burlington Stores in Lewisville, TX is seeking a part-time Customer Service Lead to guide day-to-day store service, motivate associates, and model our Burlington philosophy while delivering a consistently friendly shopping experience. You will interact with customers, resolve issues efficiently, and focus on speedy checkouts.

This role emphasizes leadership, teamwork, and high standards of service in a fast-paced retail environment.

Qualifications

• Strong leadership and customer service skills are required.
• Ability to work a flexible schedule including mornings, evenings, weekends and holidays.
• Experience in a fast-paced retail environment is preferred.

Responsibilities

• Model company values and Burlington philosophy for the team.
• Improve friendliness and speed of checkout with a customer-first focus.
• Maintain a neat front end and troubleshoot register issues.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Leadership

Customer service

Retail experience

Team motivation

Job description

Burlington Stores in Lewisville, TX is seeking a part-time Customer Service Lead to guide day-to-day store service, motivate associates, and model our Burlington philosophy while delivering a consistently friendly shopping experience. You will interact with customers, resolve issues efficiently, and focus on speedy checkouts.

This role emphasizes leadership, teamwork, and high standards of service in a fast-paced retail environment.