Retail Customer Service & Fulfillment Specialist

Nordstrom Inc; Portland (OR); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability Insurance

Merchandise Discount

EAP Resources

Job summary

Nordstrom Rack in Portland, OR is seeking a customer-focused team member to deliver a fast, friendly shopping experience across Sales, Customer Service, Stock and Fulfillment. You will assist customers at the register, keep the floor runway-ready, and support stockrooms with organized merchandise.

Flexibility is essential as you may work in different areas of the store. You’ll help customers find great deals and contribute to a welcoming shopping environment.

Qualifications

• Clear, effective communication with customers and teammates.
• Accountability, initiative and ownership in a fast-paced store.
• Strong organizational skills and attention to detail.
• Ability to prioritize multiple tasks and adapt to business needs.

Responsibilities

• Keep salesfloor runway ready with re-merchandising and straightening.
• Assist customers at cashiering across in-store, online and mobile platforms.
• Provide fitting room support and greet customers.
• Maintain clean, clutter-free salesfloor and organized stockrooms.
• Operate store technologies and POS systems confidently.
• Adhere to operational, merchandise and asset protection standards.
• Promote Nordstrom Rewards program.

Skills

Clear communication

Accountability & ownership

Organizational skills

Flexible scheduling

Job description

Nordstrom Rack in Portland, OR is seeking a customer-focused team member to deliver a fast, friendly shopping experience across Sales, Customer Service, Stock and Fulfillment. You will assist customers at the register, keep the floor runway-ready, and support stockrooms with organized merchandise.

Flexibility is essential as you may work in different areas of the store. You’ll help customers find great deals and contribute to a welcoming shopping environment.