Retail Customer Service & Fulfillment Specialist

Nordstrom; Miami (FL); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Life Insurance and Disability

Merchandise Discount and EAP Resources

Job summary

Nordstrom is hiring for roles across Sales, Customer Service, Stock and Fulfillment in a fast-paced store environment. You will assist customers across multiple platforms, operate the point-of-sale system, and help keep the floor and stockrooms organized.

Roles emphasize teamwork, flexibility in shift patterns, and delivering a seamless shopping experience with attention to detail and efficiency. This position may involve movement and lifting as part of daily duties.

Qualifications

• Clear, effective communication with strong interpersonal skills.
• Accountability, initiative and a high level of ownership.
• Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment.
• The ability to work a flexible schedule based on business needs.
• Physical requirements include continuous movement and lifting up to 50 pounds.

Responsibilities

• Keep the sales floor runway-ready through re-merchandising and straightening.
• Assist customers with transactions across in-store, online and mobile platforms.
• Support fitting rooms by greeting customers and organizing clothing returns to the floor.
• Maintain a clean, clutter-free customer experience and organize stockrooms.
• Operate store technology and uphold operational, merchandise and asset protection standards.
• Support store initiatives and Nordstrom Rewards programs.

Skills

Communication

Accountability

Organization

Flexibility

Physical stamina

Tools

Point-of-Sale System

Job description

Nordstrom is hiring for roles across Sales, Customer Service, Stock and Fulfillment in a fast-paced store environment. You will assist customers across multiple platforms, operate the point-of-sale system, and help keep the floor and stockrooms organized.

Roles emphasize teamwork, flexibility in shift patterns, and delivering a seamless shopping experience with attention to detail and efficiency. This position may involve movement and lifting as part of daily duties.