Retail Floor Specialist: Flexible Schedule & Fulfillment

Nordstrom, Inc.; East Brunswick Township (NJ); In loco; USD 28.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical/Vision

Dental

Retirement

PTO

Life Insurance

Disability

Merchandise Discount

EAP Resources

Descrizione del lavoro

Nordstrom Rack is seeking team members for Sales, Customer Service, Stock and Fulfillment roles in a fast-paced store environment. You will maintain a clean, organized selling floor and stockrooms, assist customers at the register across multiple platforms, and help with merchandising and fitting room duties to ensure a smooth shopping experience.

Roles involve flexible scheduling, operating POS systems, and promoting Nordstrom Rewards.

Competenze

• Clear, effective communication with strong interpersonal skills.
• Accountability, initiative and a high level of ownership.
• Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment.
• The ability to work a flexible schedule based on business needs.

Mansioni

• Work with the team to ensure the salesfloor stays runway ready, and is sized and filled in through re-merchandising and straightening throughout the day.
• Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience.
• Create a smooth fitting room experience when supporting as a fitting room attendant by greeting and assisting customers and sorting and returning clothing to the floor.
• Create a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor.
• Keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed.
• Demonstrate expertise in all technologies used in the store environment.
• Adhere to all operational, merchandise and asset protection standards.
• Promote initiatives like our Nordstrom Rewards program.
• Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments.
• Fulfill customer orders in a timely manner following quality standards.
• Prepare and ship customer's orders following quality, packing and shipping standards.
• Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes.
• Assist in maintaining clean and organized selling floors and stockrooms.
• Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures.

Conoscenze

Customer service

Communication

Teamwork

Flexibility

Strumenti

POS systems

Descrizione del lavoro

Nordstrom Rack is seeking team members for Sales, Customer Service, Stock and Fulfillment roles in a fast-paced store environment. You will maintain a clean, organized selling floor and stockrooms, assist customers at the register across multiple platforms, and help with merchandising and fitting room duties to ensure a smooth shopping experience.

Roles involve flexible scheduling, operating POS systems, and promoting Nordstrom Rewards.