Flexible-Shift Customer Service & Fulfillment Specialist

Nordstrom, Inc.; Morrisville (NC); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

Job summary

Nordstrom, Inc is hiring for roles across Sales, Customer Service, Stock and Fulfillment in Morrisville. The team emphasizes a welcoming environment, quick customer service, and clean, organized spaces.

You may work in different areas to keep the floor and stockrooms tidy and to help customers find great deals. Daily tasks include assisting customers at checkout, maintaining a well-merchandised floor and fitting rooms, and utilizing store technologies.

Qualifications

• Ability to communicate clearly and effectively with customers and teammates.
• Experience delivering friendly, high-quality customer service in a fast-paced retail environment.
• Willingness to help across sales, service, stock and fulfillment areas as needed.

Responsibilities

• Keep the sales floor organized and runway ready through merchandising and straightening throughout the day.
• Assist customers at checkout and across platforms with transactional accuracy and friendly service.
• Support fitting rooms by greeting customers and returning clothing to the floor.
• Maintain clean, clutter-free selling areas and ensure stockrooms are organized.
• Operate store technologies and adhere to all merchandise, operations, and asset protection standards.
• Promote Nordstrom Rewards and other store programs to enhance the customer experience.

Skills

Communication

Customer Service

Teamwork

Adaptability

Physical stamina

Tools

POS systems

Job description

Nordstrom, Inc is hiring for roles across Sales, Customer Service, Stock and Fulfillment in Morrisville. The team emphasizes a welcoming environment, quick customer service, and clean, organized spaces.

You may work in different areas to keep the floor and stockrooms tidy and to help customers find great deals. Daily tasks include assisting customers at checkout, maintaining a well-merchandised floor and fitting rooms, and utilizing store technologies.