Retail Customer Service Associate II: Front-End Duties

dollartree

Tempe (AZ)

On-site

USD 17,000 - 22,000

Part time

7 days ago
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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance

Job summary

Dollar Tree in Tempe, AZ is seeking a Customer Service Associate II to assist with daily store operations, merchandising, and customer support in a fast-paced retail environment.

You will be cross-trained to support the cash register, maintain a welcoming store, and interact professionally with customers and teammates. This role emphasizes teamwork, integrity, and problem solving, with opportunities for growth within a nationwide discount retailer.

Qualifications

  • High school diploma or equivalent is preferred.
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
  • Ability to follow instructions and interpret operational documents is required.
  • Must be able to lift between 30 and 50 lbs. and perform physical tasks.
  • Excellent customer service and relationship management skills are required.
  • Strong organizational and communication skills are required.
  • Strong problem-solving and decision-making skills are required.
  • High level of integrity is required.
  • Proficiency in basic math for cash accounting is required.

Responsibilities

  • Receiving merchandise, unloading trucks, and processing freight in a safe manner.
  • Merchandising and stocking as needed.
  • Ensuring cleanliness of the store, including bathrooms and floors.
  • Maintaining a positive, safe, and respectful environment with customers and staff.
  • Managing sales transactions at the cash register.
  • Maintaining security of cash and protecting company assets.
  • Other duties as assigned.

Skills

Customer service skills
Communication skills
Teamwork
Organizational skills
Basic math
Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree in Tempe, AZ is seeking a Customer Service Associate II to assist with daily store operations, merchandising, and customer support in a fast-paced retail environment.

You will be cross-trained to support the cash register, maintain a welcoming store, and interact professionally with customers and teammates. This role emphasizes teamwork, integrity, and problem solving, with opportunities for growth within a nationwide discount retailer.

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