Retail Customer Service Associate I — Part-Time

Dollar Tree Stores INC; Iron Mountain (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Iron Mountain, Michigan is seeking a Customer Service Associate to help customers with questions, process sales at the register, and keep the store clean and well-stocked.

This part-time role requires strong customer service, reliability, and physical stamina to lift 30–50 lbs and stand for long periods, while following store procedures to deliver a friendly shopping experience.

Qualifications

• High school diploma or equivalent preferred.
• Prior customer service experience in retail, hospitality, or grocery is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, and bending.
• Excellent customer service and communication skills are required.
• Strong organizational and problem-solving abilities are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and team members.
• Maintain cleanliness throughout the store, including bathrooms and floors.
• Other duties as assigned*.

Skills

Customer service

Communication

Teamwork

Reliability

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Iron Mountain, Michigan is seeking a Customer Service Associate to help customers with questions, process sales at the register, and keep the store clean and well-stocked.

This part-time role requires strong customer service, reliability, and physical stamina to lift 30–50 lbs and stand for long periods, while following store procedures to deliver a friendly shopping experience.