Retail Customer Service Associate

Dollar Tree Stores; Dowagiac (MI); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in Dowagiac, MI is seeking a part-time Customer Service Associate to deliver a friendly shopping experience. You will assist customers, handle transactions at the register, stock shelves, unload deliveries, and maintain store cleanliness while upholding safety and respect.

The role emphasizes reliable teamwork, good communication, and the ability to lift up to 50 lbs. Previous retail experience is preferred, with a flexible schedule to support store operations.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem‑solving and decision‑making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well‑stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.

Skills

Customer service

Retail experience

Communication skills

Lifting 30-50 lbs

Teamwork

Follow instructions

Education

High school diploma or equivalent

Job description

Dollar Tree in Dowagiac, MI is seeking a part-time Customer Service Associate to deliver a friendly shopping experience. You will assist customers, handle transactions at the register, stock shelves, unload deliveries, and maintain store cleanliness while upholding safety and respect.

The role emphasizes reliable teamwork, good communication, and the ability to lift up to 50 lbs. Previous retail experience is preferred, with a flexible schedule to support store operations.