Retail Customer Service Associate I — Frontline Help & Cash

Dollar Tree Stores INC; Willoughby (OH); On-site; USD 34,000 - 42,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC. in Willoughby, Ohio, is seeking a part-time Customer Service Associate to deliver a positive shopping experience. Responsibilities include assisting customers, handling transactions, stocking merchandise, and maintaining store cleanliness and safety.

The role requires strong customer service skills, ability to lift 30–50 lbs, good organizational abilities, and the ability to work with the team to ensure efficient store operations.

Qualifications

• High school diploma or equivalent preferred.
• Previous retail customer service experience preferred.
• Ability to lift 30–50 lbs may be required.
• Must be able to stand, walk, and perform repetitive tasks.
• Strong organizational and communication skills essential.
• Ability to interpret operational documents.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at cash register.
• Maintain stock and replenish merchandise.
• Keep store clean and safe environment.
• Unload trucks and stock replenishment per productivity standards.
• Ensure friendly interactions with customers and team.

Skills

Customer service

Physical stamina

Organizational skills

Communication skills

Problem solving

Education

High school diploma

Tools

Cash register

Job description

Dollar Tree Stores INC. in Willoughby, Ohio, is seeking a part-time Customer Service Associate to deliver a positive shopping experience. Responsibilities include assisting customers, handling transactions, stocking merchandise, and maintaining store cleanliness and safety.

The role requires strong customer service skills, ability to lift 30–50 lbs, good organizational abilities, and the ability to work with the team to ensure efficient store operations.