Customer Experience Associate - Part Time

Dollar Tree Stores INC; Willoughby Hills (OH); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical insurance

Pharmacy benefits

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Willoughby Hills, Ohio is seeking a Customer Service Associate to provide a welcoming shopping experience. You will assist customers, handle transactions, and help keep shelves stocked and products organized.

The role emphasizes friendly customer service, accurate cash handling, merchandise replenishment, and a clean, safe store environment. It offers opportunities to grow within a friendly team and learn store operations.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform duties requiring frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks and stock replenishment.
• Maintain a positive, safe, and respectful environment with professional interactions.
• Keep the store clean, including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Customer service

Retail experience

Communication

Teamwork

Problem-solving

Physical stamina

Education

High school diploma

Job description

Dollar Tree Stores INC in Willoughby Hills, Ohio is seeking a Customer Service Associate to provide a welcoming shopping experience. You will assist customers, handle transactions, and help keep shelves stocked and products organized.

The role emphasizes friendly customer service, accurate cash handling, merchandise replenishment, and a clean, safe store environment. It offers opportunities to grow within a friendly team and learn store operations.