Retail Customer Experience Specialist I

Dollar Tree Stores INC; Sylvania Township (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Ohio is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions, stock and maintain a clean, safe store environment, and work with the team to meet daily productivity standards.

This role requires good communication, reliability, and physical ability to lift up to 50 lbs. Part-time hours are available; prior retail or customer service experience is preferred, with a friendly, service-oriented attitude.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash and overall neatness.
• Other duties as assigned*

Skills

Customer service

Communication skills

Organizational skills

Problem-solving

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Ohio is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions, stock and maintain a clean, safe store environment, and work with the team to meet daily productivity standards.

This role requires good communication, reliability, and physical ability to lift up to 50 lbs. Part-time hours are available; prior retail or customer service experience is preferred, with a friendly, service-oriented attitude.