Retail Customer Service Associate I

Family Dollar; Grand Rapids (MI); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail store chain is seeking a Customer Service Associate in Grand Rapids, Michigan. The role involves assisting customers, managing transactions, and maintaining store cleanliness. Candidates should have a high school diploma and previous customer service experience is highly preferred. This position requires strong customer service skills and the ability to meet physical demands such as lifting. The company offers various perks and benefits to support employee well-being.

Qualifications

• Previous customer service experience in retail or similar environment is preferred.
• Must be able to handle lifting and physical requirements.
• Strong relationship management skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage cash transactions at the register.
• Maintain cleanliness and organization throughout the store.
• Unload trucks and restock merchandise.

Skills

Customer service skills

Problem‑solving skills

Organizational skills

Communication skills

Ability to lift 30-50 lbs

Education

High school diploma or equivalent

Job description

A retail store chain is seeking a Customer Service Associate in Grand Rapids, Michigan. The role involves assisting customers, managing transactions, and maintaining store cleanliness. Candidates should have a high school diploma and previous customer service experience is highly preferred. This position requires strong customer service skills and the ability to meet physical demands such as lifting. The company offers various perks and benefits to support employee well-being.