Retail Customer Experience Associate I

Family Dollar; Grand Rapids (MI); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Medical, pharmacy, dental, and vision insurance

Job summary

A leading discount retailer is seeking a Customer Service Associate in Grand Rapids, Michigan. This part-time role involves assisting customers, managing cash transactions, and maintaining store cleanliness. Ideal candidates should have a high school diploma and prior customer service experience. The position offers a variety of perks including medical benefits and educational assistance, and emphasizes a positive shopping experience for customers.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Must be able to follow instructions and interpret operational documents.
• Meet demands of frequent walking, standing, stooping, climbing, pushing, pulling, and repetitive lifting.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions using cash register.
• Maintain security of cash and protect company assets.
• Ensure a positive and safe environment.
• Keep the store well-stocked and recover merchandise.

Skills

Customer service skills

Organizational skills

Communication skills

Problem-solving skills

Ability to lift 30-50 lbs

Education

High school diploma or equivalent

Job description

A leading discount retailer is seeking a Customer Service Associate in Grand Rapids, Michigan. This part-time role involves assisting customers, managing cash transactions, and maintaining store cleanliness. Ideal candidates should have a high school diploma and prior customer service experience. The position offers a variety of perks including medical benefits and educational assistance, and emphasizes a positive shopping experience for customers.