Customer Experience Associate I - Retail

Family Dollar; Big Creek Township (MI); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail company is seeking a Customer Service Associate in Michigan. This role requires assisting customers with their inquiries, managing transactions at the cash register, and maintaining store security. Ideal candidates should have a high school diploma and previous experience in customer service. Strong communication, organizational skills, and the ability to lift up to 50 lbs is necessary. The company offers benefits like an Employee Assistance Program and retirement plans.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking and lifting.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working the assigned cash register.
• Maintain security of cash and protect company assets.

Skills

Excellent customer service and relationship management skills

Strong organizational and communication skills

Strong problem-solving and decision-making skills

Education

High school diploma or equivalent

Job description

A retail company is seeking a Customer Service Associate in Michigan. This role requires assisting customers with their inquiries, managing transactions at the cash register, and maintaining store security. Ideal candidates should have a high school diploma and previous experience in customer service. Strong communication, organizational skills, and the ability to lift up to 50 lbs is necessary. The company offers benefits like an Employee Assistance Program and retirement plans.