A retail company in Grand Rapids is seeking a Customer Service Associate to ensure a great shopping experience for customers. Duties include assisting with inquiries, managing sales transactions, maintaining store cleanliness, and ensuring a safe environment. Ideal candidates will have a high school diploma and preferred customer service experience in retail or similar environments. The position requires the ability to lift up to 50 lbs and effective communication skills. This is a part-time position offering various perks and benefits.
Qualifications
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
Must be able to lift between 30 and 50 lbs.
Frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting are required.
Responsibilities
Assist customers with questions and recommendations.
Manage sales transactions and maintain security of cash.
Keep the store well-stocked and ensure cleanliness.
Ensure a positive, safe, and respectful environment.
Skills
Excellent customer service and relationship management skills
Strong organizational and communication skills
Ability to follow instructions and interpret operational documents
Strong problem-solving and decision-making skills
Education
High school diploma or equivalent
Job description
A retail company in Grand Rapids is seeking a Customer Service Associate to ensure a great shopping experience for customers. Duties include assisting with inquiries, managing sales transactions, maintaining store cleanliness, and ensuring a safe environment. Ideal candidates will have a high school diploma and preferred customer service experience in retail or similar environments. The position requires the ability to lift up to 50 lbs and effective communication skills. This is a part-time position offering various perks and benefits.