Retail Customer Service Associate — Growth & Perks

Dollar Tree Stores INC; Palm Springs (CA); On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a part-time Customer Service Associate to provide a positive shopping experience. Responsibilities include assisting customers, handling transactions at the register, stocking shelves, unloading merchandise, and maintaining store cleanliness.

The role requires strong communication, organizational, and problem-solving skills, with experience in retail or similar environments preferred. Perks include employee assistance, retirement plans, and educational support.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and team members.
• Maintain cleanliness throughout the store including bathrooms, floors, trash, and neatness.

Skills

Customer service

Communication

Problem-solving

Organizational skills

Education

High school diploma or equivalent

Tools

Cash register

Job description

Dollar Tree Stores INC is seeking a part-time Customer Service Associate to provide a positive shopping experience. Responsibilities include assisting customers, handling transactions at the register, stocking shelves, unloading merchandise, and maintaining store cleanliness.

The role requires strong communication, organizational, and problem-solving skills, with experience in retail or similar environments preferred. Perks include employee assistance, retirement plans, and educational support.