Retail Customer Service Associate - Grow Your Career

Dollar Tree, Inc.; Virginia Beach (VA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Virginia Beach is hiring a part-time Customer Service Associate to help deliver a great shopping experience. You will assist customers, handle transactions at the register, stock shelves, and maintain store cleanliness while upholding safety and asset protection standards.

The role emphasizes friendly customer interactions, teamwork, and adherence to store procedures. A positive attitude and reliability are essential, with the potential for growth within a values-driven

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent movement and lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and team members.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Customer service

Cash handling

Follow instructions

Lifting 30-50 lbs

Communication

Organization

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Virginia Beach is hiring a part-time Customer Service Associate to help deliver a great shopping experience. You will assist customers, handle transactions at the register, stock shelves, and maintain store cleanliness while upholding safety and asset protection standards.

The role emphasizes friendly customer interactions, teamwork, and adherence to store procedures. A positive attitude and reliability are essential, with the potential for growth within a values-driven