Retail Customer Service Associate — Frontline Shopper Support

Family Dollar; Clarksdale (MS); On-site; USD 12,000 - 15,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Clarksdale, Mississippi, seeks a Customer Service Associate to assist customers, process transactions, stock shelves, and keep the store clean and welcoming. You will interact with customers and team members to ensure a positive shopping experience.

The role emphasizes courteous service, accuracy with cash handling, and working with leaders to maintain store standards in a part-time capacity.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform related physical duties.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Maintain a safe, respectful, and professional environment.
• Keep store clean including restrooms and floors.
• Other duties as assigned.

Skills

Customer service

Cash handling

Communication

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar in Clarksdale, Mississippi, seeks a Customer Service Associate to assist customers, process transactions, stock shelves, and keep the store clean and welcoming. You will interact with customers and team members to ensure a positive shopping experience.

The role emphasizes courteous service, accuracy with cash handling, and working with leaders to maintain store standards in a part-time capacity.