Retail Customer Service Associate | Flexible Hours

The TJX Companies, Inc.; Mentor (OH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health/dental/vision

Job summary

HomeGoods in Mentor, Ohio, part of The TJX Companies, Inc., is seeking team members to deliver a highly satisfied customer experience in a busy store environment. You will ring up purchases, support loss prevention, promote loyalty programs, and maintain clean, organized shelves while following procedures and safety guidelines.

Ideal candidates have strong communication, multitasking ability, and flexibility to work a range of shifts.

Qualifications

• Excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organization with attention to detail
• Capable of multitasking and adapting to changes
• Able to lift heavy objects with or without accommodations
• Works well with peers and supervisors
• Retail customer experience is a plus

Responsibilities

• Role models established customer experience practices with internal and external customers
• Promotes credit and loyalty programs
• Accurately rings customer purchases/returns and handles cash per procedures
• Maintains merchandising standards and prepares merchandise for the floor
• Supports store recovery and cleanliness throughout the day
• Adheres to labor laws, policies and safety procedures
• Assists with shrink reduction goals and safety awareness
• Other duties as assigned

Job description

HomeGoods in Mentor, Ohio, part of The TJX Companies, Inc., is seeking team members to deliver a highly satisfied customer experience in a busy store environment. You will ring up purchases, support loss prevention, promote loyalty programs, and maintain clean, organized shelves while following procedures and safety guidelines.

Ideal candidates have strong communication, multitasking ability, and flexibility to work a range of shifts.