Retail Customer Service Associate — Cashier & Stock

Dollar Tree, Inc.; Clawson (MI); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Clawson, MI is seeking a part-time Customer Service Associate to assist customers, manage checkout, and keep the store clean and organized.

You will lift up to 50 lbs, stock shelves, unload trucks, and help maintain a safe, friendly shopping environment for customers and colleagues. Prior retail or customer service experience is preferred; strong communication and problem-solving skills are essential.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash.

Skills

Customer service experience

Follow instructions

Communication skills

Problem solving

Organization

Education

High school diploma

Job description

Dollar Tree in Clawson, MI is seeking a part-time Customer Service Associate to assist customers, manage checkout, and keep the store clean and organized.

You will lift up to 50 lbs, stock shelves, unload trucks, and help maintain a safe, friendly shopping environment for customers and colleagues. Prior retail or customer service experience is preferred; strong communication and problem-solving skills are essential.