Retail Customer Experience Associate

Dollar Tree, Inc.; Canton Charter Township (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Canton, MI is hiring a part-time Customer Service Associate to help customers, process transactions at the register, and keep the store organized and welcoming. You will assist with unloading merchandise, stock replenishment, cleaning restrooms, and maintaining a safe, friendly environment for customers and teammates.

The role requires a high school diploma (or equivalent) and prior retail or service experience; lifting up to 50 lbs is expected.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Capable of lifting 30–50 lbs and frequent walking/standing.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain store security and protect assets.
• Keep store well-stocked and recover merchandise.
• Unload trucks and stock replenishment per productivity standards.
• Maintain a clean, safe, and presentable store environment.
• Perform other duties as assigned.

Skills

Customer service

Retail experience

Communication skills

Organizational skills

Problem-solving

Lifting capacity

Follow instructions

Education

High school diploma or equivalent

Job description

Dollar Tree in Canton, MI is hiring a part-time Customer Service Associate to help customers, process transactions at the register, and keep the store organized and welcoming. You will assist with unloading merchandise, stock replenishment, cleaning restrooms, and maintaining a safe, friendly environment for customers and teammates.

The role requires a high school diploma (or equivalent) and prior retail or service experience; lifting up to 50 lbs is expected.