Retail Customer Service Associate - Career Growth

Family Dollar Stores Of Oklahoma LLC; Lawton (OK); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Oklahoma LLC in Lawton, OK is seeking a part-time Customer Service Associate to help deliver a great shopping experience and assist customers with questions at the register. Responsibilities include handling sales transactions, stocking shelves, keeping areas clean, unloading trucks, and maintaining a safe, friendly store environment.

The role requires good communication, reliability, and the ability to lift up to 50 lbs; prior retail or customer service experience is a

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Retail experience

Cash register

Lifting ability

Communication skills

Problem solving

Organization

Interpersonal skills

Education

High School Diploma or equivalent

Tools

POS system

Job description

Family Dollar Stores Of Oklahoma LLC in Lawton, OK is seeking a part-time Customer Service Associate to help deliver a great shopping experience and assist customers with questions at the register. Responsibilities include handling sales transactions, stocking shelves, keeping areas clean, unloading trucks, and maintaining a safe, friendly store environment.

The role requires good communication, reliability, and the ability to lift up to 50 lbs; prior retail or customer service experience is a