Retail Customer Experience Associate

Family Dollar Stores Of Oklahoma LLC; Michigan; On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar Stores Of Oklahoma LLC is seeking a Customer Service Associate to assist customers, handle cash transactions, stock shelves, and maintain a clean, safe store environment. The role involves unloading merchandise, stocking products, and delivering friendly service daily.

Candidates should have a high school diploma or equivalent and prior retail or service experience. Ability to lift 30–50 lbs and stand for extended periods is required, with opportunities for growth and benefits.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Communication

Organization

Problem solving

Physical stamina

Follow instructions

Education

High school diploma

Job description

Family Dollar Stores Of Oklahoma LLC is seeking a Customer Service Associate to assist customers, handle cash transactions, stock shelves, and maintain a clean, safe store environment. The role involves unloading merchandise, stocking products, and delivering friendly service daily.

Candidates should have a high school diploma or equivalent and prior retail or service experience. Ability to lift 30–50 lbs and stand for extended periods is required, with opportunities for growth and benefits.