Retail Customer Service Associate

dollartree; Sycamore (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Sycamore, IL is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions at the register, and help maintain store security and cleanliness.

Responsibilities include stocking, unloading trucks, restocking, and ensuring a safe, friendly environment. The role requires good communication, organization, problem-solving, and the ability to lift 30–50 lbs.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs. and perform related physical tasks.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional interactions with customers, associates, and leaders.
• Maintain the cleanliness throughout the store, including bathrooms, floors, trash disposal, and overall neatness.
• Other duties as assigned*

Skills

Customer service

Communication

Organization

Problem solving

Following instructions

Physical stamina

Education

High school diploma or equivalent

Job description

Family Dollar in Sycamore, IL is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions at the register, and help maintain store security and cleanliness.

Responsibilities include stocking, unloading trucks, restocking, and ensuring a safe, friendly environment. The role requires good communication, organization, problem-solving, and the ability to lift 30–50 lbs.