Retail Customer Experience Specialist (Part-Time)

Dollar Tree, Inc.; Madison (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Madison, Wisconsin seeks a Customer Service Associate to deliver a positive shopping experience. You will assist customers with questions, process sales at the register, stock merchandise, and keep areas neat and safe.

The role emphasizes friendly interactions with customers and fellow associates while upholding store standards. Key tasks include receiving shipments, replenishing stock according to productivity standards, maintaining clean restrooms and floors, and

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions at the cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment according to productivity standards
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash disposal
• Other duties as assigned

Skills

Customer service

Communication

Organization

Problem-solving

Teamwork

Follow instructions

Physical stamina

Attention to detail

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Madison, Wisconsin seeks a Customer Service Associate to deliver a positive shopping experience. You will assist customers with questions, process sales at the register, stock merchandise, and keep areas neat and safe.

The role emphasizes friendly interactions with customers and fellow associates while upholding store standards. Key tasks include receiving shipments, replenishing stock according to productivity standards, maintaining clean restrooms and floors, and