Retail Customer Experience Specialist - Flexible Schedule

The TJX Companies, Inc.; Cranberry Township (OH); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Job summary

The TJX Companies, Inc. through Marshalls in Cranberry Township, PA is seeking a store associate to deliver a highly satisfying customer experience. You will engage with customers, maintain a clean, organized store, and support operations, merchandising, and loss prevention standards.

You may be cross-trained to assist in multiple areas to meet business needs. Qualifications include excellent customer service, flexible scheduling, strong communication and organization, ability to multi-task, and

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising philosophy and follows merchandising procedures and standards.
• Initiates and participates in store recovery as needed.
• Maintains cleanliness and recovery standards for the sales floor and store.
• Provides and accepts recognition and constructive feedback.
• Adheres to labor laws, policies, and procedures.
• Supports shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Adaptability

Lifting

Job description

The TJX Companies, Inc. through Marshalls in Cranberry Township, PA is seeking a store associate to deliver a highly satisfying customer experience. You will engage with customers, maintain a clean, organized store, and support operations, merchandising, and loss prevention standards.

You may be cross-trained to assist in multiple areas to meet business needs. Qualifications include excellent customer service, flexible scheduling, strong communication and organization, ability to multi-task, and