Retail Customer Experience Specialist - Flexible Hours

The TJX Companies, Inc.; Culver City (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health insurance

Paid holidays/vacation/sick

Scholarship program

Job summary

The TJX Companies, Inc. is seeking a friendly and energetic team member for our Culver City store. You will deliver a high-quality customer experience by engaging with shoppers, maintaining a clean sales floor, and supporting daily store operations.

You will model excellent service, promote loyalty programs, and work with a cross-functional team to ensure accurate checkout and merchandising standards. A flexible schedule and a strong work ethic are essential.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced environment.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Ensures store cleanliness and participates in store recovery throughout the day.
• Adheres to labor laws, policies, and procedures.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Physical ability

Teamwork

Job description

The TJX Companies, Inc. is seeking a friendly and energetic team member for our Culver City store. You will deliver a high-quality customer experience by engaging with shoppers, maintaining a clean sales floor, and supporting daily store operations.

You will model excellent service, promote loyalty programs, and work with a cross-functional team to ensure accurate checkout and merchandising standards. A flexible schedule and a strong work ethic are essential.