Retail Customer Experience Specialist

Dollar Tree, Inc.; Wayne (NJ); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Wayne, New Jersey is seeking a part-time Customer Service Associate to provide a positive shopping experience. You will assist customers, handle transactions at the register, and help stock shelves.

Join a team that values friendly, reliable service, honesty, and teamwork. You will maintain store cleanliness, ensure safety, and support daily operations including unloading trucks and restocking.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs and perform physical duties.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness throughout the store including bathrooms; sweep and mop floors.
• Other duties as assigned.

Skills

Customer service

Relationship management

Organizational skills

Communication skills

Problem solving

Decision making

Follow instructions

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Wayne, New Jersey is seeking a part-time Customer Service Associate to provide a positive shopping experience. You will assist customers, handle transactions at the register, and help stock shelves.

Join a team that values friendly, reliable service, honesty, and teamwork. You will maintain store cleanliness, ensure safety, and support daily operations including unloading trucks and restocking.