Retail Customer Experience Specialist

Dollar Tree, Inc.; New Jersey; On-site; USD 19,000 - 23,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in New Jersey is seeking a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, process transactions at the register, stock shelves, and keep the store clean and organized.

The role requires strong communication and reliability, the ability to lift 30–50 lbs, and a commitment to safety and customer care. Part-time hours and store-wide responsibilities are included.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, bathrooms included, and ensure neat presentation.
• Other duties as assigned*

Skills

Customer service

Communication skills

Organizational skills

Problem solving

Follow instructions

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in New Jersey is seeking a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, process transactions at the register, stock shelves, and keep the store clean and organized.

The role requires strong communication and reliability, the ability to lift 30–50 lbs, and a commitment to safety and customer care. Part-time hours and store-wide responsibilities are included.