Retail Customer Experience Specialist

Family Dollar; Waterloo (IA); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Waterloo, Iowa is seeking a part-time store associate to assist customers, process transactions, and keep the store clean and well-stocked. You will help unload trucks, replenish shelves, and maintain a friendly, safe shopping environment.

Prior retail or customer service experience is preferred; strong communication and organizational skills are a must. Flexible part-time hours may be available, with opportunities for growth and development as part of a large national retailer.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs. and perform repetitive lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms and floors.
• Other duties as assigned.

Skills

Customer service

Follow instructions

Weight lifting

Organizational skills

Communication skills

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar in Waterloo, Iowa is seeking a part-time store associate to assist customers, process transactions, and keep the store clean and well-stocked. You will help unload trucks, replenish shelves, and maintain a friendly, safe shopping environment.

Prior retail or customer service experience is preferred; strong communication and organizational skills are a must. Flexible part-time hours may be available, with opportunities for growth and development as part of a large national retailer.