Retail Customer Experience Specialist

dollartree; Wartburg (TN); On-site; USD 24,000 - 30,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Wartburg, TN is hiring a Customer Service Associate to support a great shopping experience. You will assist customers, handle sales at the register, and help keep the store stocked and clean.

The role requires high school diploma or GED and strong communication, organization, and problem-solving skills. Physical tasks include lifting 30–50 lbs and frequent movement around the store.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment per productivity standards.
• Foster a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain store cleanliness, including bathrooms, floors, trash, and neatness of all areas.
• Other duties as assigned.

Skills

Customer service

Cash handling

Sales support

Stock replenishment

Safety and compliance

Education

High School diploma or GED

Job description

Dollar Tree in Wartburg, TN is hiring a Customer Service Associate to support a great shopping experience. You will assist customers, handle sales at the register, and help keep the store stocked and clean.

The role requires high school diploma or GED and strong communication, organization, and problem-solving skills. Physical tasks include lifting 30–50 lbs and frequent movement around the store.