Retail Customer Experience Specialist

Walgreens; Urbandale (IA); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens in Urbandale, IA seeks a team member to deliver a distinctive customer experience. You will assist customers, manage cash transactions, and maintain store displays while supporting photo services and order pickup.

Responsibilities include greeting customers, answering questions, processing purchases, returns, and exchanges, and ensuring clean, well-stocked shelves. A flexible schedule including evenings and weekends is required.

Qualifications

• Fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work a flexible schedule, including evenings and weekend hours.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Operate the cash register, process payments, returns, and exchanges.
• Maintain clean counters and shelves, price merchandise, and manage stock.
• Assist with inventory and displays; follow policies to minimize losses.
• Provide photo area services (passport photos, prints) and help with web pick-up duties.

Skills

Customer service

Cash handling

Merchandising

Communication

Problem solving

Tools

POS system

Inventory management

Photo dept equipment

Job description

Walgreens in Urbandale, IA seeks a team member to deliver a distinctive customer experience. You will assist customers, manage cash transactions, and maintain store displays while supporting photo services and order pickup.

Responsibilities include greeting customers, answering questions, processing purchases, returns, and exchanges, and ensuring clean, well-stocked shelves. A flexible schedule including evenings and weekends is required.