Retail Customer Experience Specialist

Dollar Tree, Inc.; Town of Greece (NY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate in Town of Greece, NY to deliver a great shopping experience. You will assist customers, handle transactions at the register, and help maintain store appearance, stock, and safety.

The role emphasizes friendly, professional interactions, teamwork with leaders, and willingness to perform various duties including unloading trucks, stocking, cleaning, and responding to customer needs.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar environment preferred.
• Ability to follow instructions and interpret operational documents.
• Ability to lift 30–50 lbs and perform frequent walking, standing, bending.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills

Customer service

Communication skills

Organizational skills

Problem-solving

Ability to follow instructions

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate in Town of Greece, NY to deliver a great shopping experience. You will assist customers, handle transactions at the register, and help maintain store appearance, stock, and safety.

The role emphasizes friendly, professional interactions, teamwork with leaders, and willingness to perform various duties including unloading trucks, stocking, cleaning, and responding to customer needs.