Retail Customer Experience Specialist

Dollar Tree, Inc.; City of Johnstown (NY); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate in Johnstown, NY to deliver a friendly shopping experience. You will assist customers, handle transactions at the register, stock shelves, and keep the store clean and organized.

This part-time role requires a high school diploma or equivalent and prior customer service experience. You will lift up to 50 lbs, follow procedures, and contribute to a safe, respectful store environment.

Qualifications

• High school diploma or equivalent required or preferred.
• Prior customer service experience in retail, hotel, restaurant, grocery, or drug store highly preferred.
• Ability to follow instructions and interpret operating documents.
• Strong customer service, communication and organizational skills.
• Ability to lift 30–50 lbs and perform repeated walking, standing, bending and climbing.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and unload trucks; stock replenishment per productivity standards.
• Maintain a positive, safe, and respectful store environment with professional interactions.
• Keep store clean, restock bathrooms, sweep and mop floors, take out trash, and maintain neat areas.
• Other duties as assigned.

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate in Johnstown, NY to deliver a friendly shopping experience. You will assist customers, handle transactions at the register, stock shelves, and keep the store clean and organized.

This part-time role requires a high school diploma or equivalent and prior customer service experience. You will lift up to 50 lbs, follow procedures, and contribute to a safe, respectful store environment.