Retail Customer Experience Specialist

Family Dollar Stores Of Georgia LLC; Summerville (SC); On-site; USD 15,000 - 32,000; Part time

Benefits offered by this job

Medical insurance

Pharmacy insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Georgia LLC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. The role includes assisting customers, processing transactions at the register, stocking merchandise, unloading trucks, and ensuring store cleanliness.

Strong customer service, organizational, and communication skills are essential. Must be able to lift 30–50 lbs and stand/walk for extended periods in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash.

Skills

Customer service

Relationship management

Communication

Organizational skills

Problem-solving

Follow instructions

Flexibility

Education

High school diploma or equivalent

Tools

Cash register

Job description

Family Dollar Stores Of Georgia LLC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. The role includes assisting customers, processing transactions at the register, stocking merchandise, unloading trucks, and ensuring store cleanliness.

Strong customer service, organizational, and communication skills are essential. Must be able to lift 30–50 lbs and stand/walk for extended periods in a fast-paced retail environment.