Retail Customer Experience Specialist

Finish Line; Rosemont (IL); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

Competitive pay and benefits

Career growth

Dynamic environment

DEI initiatives

Job summary

The Finish Line, Inc. is seeking an Associate in Rosemont, IL to deliver outstanding customer service and support daily store operations. You will help drive sales, manage merchandise, and ensure a positive shopping experience.

You will work in a fast-paced retail environment, with responsibilities spanning inventory, visual displays, and collaboration with the team to meet targets. Weekend availability and reliability are essential.

Qualifications

• Minimum requirement includes weekly availability with a mix of mornings, days and nights based on business needs.
• Willingness to work weekends and holidays as required.
• Consistent punctuality and regular attendance per company policy.
• Clear spoken English to communicate with customers.
• Proficiency in reading, writing, and basic math in English to handle business tasks and sales reports.

Responsibilities

• Create an exceptional shopping experience by addressing customer needs and resolving issues.
• Drive store sales and profitability through effective merchandise management and promotions.
• Participate in daily operations including inventory, visual merchandising, shipment workflow, order fulfillment and store maintenance.
• Collaborate with team members to achieve store sales and operational goals.
• Perform additional duties and projects as required.

Skills

Customer service

POS systems

Communication

Teamwork

Flexible hours

English proficiency

Job description

The Finish Line, Inc. is seeking an Associate in Rosemont, IL to deliver outstanding customer service and support daily store operations. You will help drive sales, manage merchandise, and ensure a positive shopping experience.

You will work in a fast-paced retail environment, with responsibilities spanning inventory, visual displays, and collaboration with the team to meet targets. Weekend availability and reliability are essential.