Retail Customer Experience Specialist

The TJX Companies, Inc.; Overland Park (KS); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Healthcare benefits

Paid time off

Job summary

The TJX Companies, Inc. is seeking an entry-level retail associate at TJ Maxx in Overland Park, KS. You will deliver a high-quality customer experience, process transactions, and assist in maintaining a clean, organized sales floor. The role may be cross-trained to support multiple areas of the store to meet business needs.

We value strong communication, attention to detail, teamwork, and flexibility. Competitive hourly pay and a broad benefits package are included for eligible associates.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Responsible for delivering a highly satisfied customer experience by engaging and interacting with customers.
• Adheres to all operational, merchandise, and loss prevention standards.
• May be cross-trained to work in multiple areas of the store to support business needs.
• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to procedures.
• Maintains and upholds merchandising philosophy and follows established procedures.
• Initiates and participates in store recovery and maintains cleanliness of the store.

Skills

Customer service

Communication

Organization

Multi-tasking

Attention to detail

Teamwork

Job description

The TJX Companies, Inc. is seeking an entry-level retail associate at TJ Maxx in Overland Park, KS. You will deliver a high-quality customer experience, process transactions, and assist in maintaining a clean, organized sales floor. The role may be cross-trained to support multiple areas of the store to meet business needs.

We value strong communication, attention to detail, teamwork, and flexibility. Competitive hourly pay and a broad benefits package are included for eligible associates.