Retail Customer Experience Specialist

H-E-B; Odessa (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H-E-B in Texas Odessa is seeking a Customer Service Representative to maintain a well-stocked department and deliver superior customer service. You will stock, rotate products daily, and ensure safety and sanitation standards are met.

You’ll assist with inventory, organize back room for night crew, prepare displays, verify shelf tags, and help customers find products. The role emphasizes strong communication and teamwork in a fast-paced retail environment.

Qualifications

• HS Diploma or GED (or equivalent).
• Strong communication and interpersonal skills.
• Reading and writing skills.
• Planning and organizing skills.

Responsibilities

• Stock and rotate items daily; ensure shelf integrity.
• Assist with inventory; load/unload/move product.
• Keep back area clean and organized for night crew.
• Ensure shelf tags and signage are accurate; prepare signage as needed.
• Provide superior customer service and help customers locate items.

Skills

Customer service

Communication

Reading and writing

Planning and organizing

Education

HS Diploma or GED

Job description

H-E-B in Texas Odessa is seeking a Customer Service Representative to maintain a well-stocked department and deliver superior customer service. You will stock, rotate products daily, and ensure safety and sanitation standards are met.

You’ll assist with inventory, organize back room for night crew, prepare displays, verify shelf tags, and help customers find products. The role emphasizes strong communication and teamwork in a fast-paced retail environment.