Retail Customer Experience Champion

Walgreens; Buffalo Grove (IL); On-site; USD 21,000 - 23,000; Full time

Job summary

Walgreens in Buffalo Grove, IL is seeking a Customer Experience Associate to deliver a distinctive, friendly checkout experience and help customers with products and services. You will greet customers, operate the cash register, balance cash, and assist with returns while maintaining clean, well-merchandised displays.

The role includes photo-area services and handling web pickup orders, with responsibilities across store operations and customer engagement in a fast-paced retail environment.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekend hours.

Responsibilities

• Greet customers and engage with them to provide product information and assistance.
• Register sales on assigned cash register, process payments, returns, exchanges and refunds as needed.
• Maintain counters and shelves, stock merchandise and ensure displays are clean and well merchandised.
• Provide customer service in the photo area including digital passport photo service and related products.
• Assist with web pick-up orders and ensure timely delivery to customers.

Skills

Customer service

Cash handling

English fluency

Tools

Cash register system

Job description

Walgreens in Buffalo Grove, IL is seeking a Customer Experience Associate to deliver a distinctive, friendly checkout experience and help customers with products and services. You will greet customers, operate the cash register, balance cash, and assist with returns while maintaining clean, well-merchandised displays.

The role includes photo-area services and handling web pickup orders, with responsibilities across store operations and customer engagement in a fast-paced retail environment.