Retail Customer Experience Specialist

Walgreens; Norwich (CT); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens in Norwich, CT is seeking a Customer Experience Associate to deliver friendly, efficient checkout service and assist customers with product needs. You will register sales, handle returns, and stock shelves while maintaining clean, well-merchandised displays.

Flexibility to work evenings and weekends is required; prior retail experience is preferred but not mandatory. The role offers opportunities to develop customer service skills and be part of a well-known retail team.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekend hours.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Register sales at the cash register and handle payments, returns, exchanges, and refunds.
• Maintain clean, well-merchandised counters and shelves; restock and price items as needed.
• Provide courteous, friendly, fast service and upsell/trade-up items.
• Support store operations including photos service and web pick-up responsibilities.

Skills

Customer service

Cash handling

English proficiency

Flexible schedule

Job description

Walgreens in Norwich, CT is seeking a Customer Experience Associate to deliver friendly, efficient checkout service and assist customers with product needs. You will register sales, handle returns, and stock shelves while maintaining clean, well-merchandised displays.

Flexibility to work evenings and weekends is required; prior retail experience is preferred but not mandatory. The role offers opportunities to develop customer service skills and be part of a well-known retail team.