Retail Customer Experience Specialist

Walgreens; New Bedford (MA); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a customer-focused team member in New Bedford, MA to deliver a distinctive shopping experience. You will handle registers, assist customers at the point of sale, and participate in customer service initiatives across departments.

The role requires flexibility to work evenings and weekends, with prior retail exposure preferred. You will contribute to stock rotation, product placement, and store upkeep while providing support in photo services and pickup orders.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Flexible schedule including evenings and weekends.
• Six months of retail experience preferred.
• Experience with Walgreens policies is a plus.

Responsibilities

• Provide courteous, fast checkout and assist customers at the register.
• Resolve customer questions and issues to ensure a positive experience.
• Maintain clean, well-stocked counters and shelves.
• Process returns, rain checks, refunds, and exchanges as needed.
• Assist with photo area services and web pick-up duties.

Skills

Customer service

Communication

Retail experience preferred

English fluency

Job description

Walgreens is seeking a customer-focused team member in New Bedford, MA to deliver a distinctive shopping experience. You will handle registers, assist customers at the point of sale, and participate in customer service initiatives across departments.

The role requires flexibility to work evenings and weekends, with prior retail exposure preferred. You will contribute to stock rotation, product placement, and store upkeep while providing support in photo services and pickup orders.