Retail Customer Experience Specialist

Walgreens; Waterbury (CT); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens in Waterbury, CT is seeking a customer-focused team member to deliver a delightful in-store experience. You will operate the cash register, greet customers, answer questions, and assist with product recommendations while maintaining clean, well-merchandised shelves.

Responsibilities include processing transactions, handling returns, protecting store assets, and supporting photo services and web-pickup tasks as needed.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.

Responsibilities

• Deliver courteous, friendly checkout service on the assigned register.
• Assist customers with products and services and answer questions.
• Maintain counters and shelves, ensuring clean, well merchandised displays.
• Process transactions, returns, rain checks, refunds, and exchanges as needed.
• Protect store assets and follow policies; support stock rotation and housekeeping.

Skills

Customer service

Cash handling

Retail operations

Tools

POS system

Cash register

Job description

Walgreens in Waterbury, CT is seeking a customer-focused team member to deliver a delightful in-store experience. You will operate the cash register, greet customers, answer questions, and assist with product recommendations while maintaining clean, well-merchandised shelves.

Responsibilities include processing transactions, handling returns, protecting store assets, and supporting photo services and web-pickup tasks as needed.