Retail Customer Experience Specialist

Walgreens; New Haven (CT); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens in New Haven, CT is seeking team members who will deliver a distinctive customer experience with friendly, efficient checkout and product assistance. You will help customers with questions, offer proactive support, and model service best practices to colleagues.

Responsibilities include ringing up sales, processing returns, maintaining clean displays, stocking merchandise, and following asset protection guidelines.

Qualifications

• Must be fluent in reading, writing and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekends.
• Six months of retail experience preferred.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Operate register, handle cash, returns, refunds, and exchanges.
• Keep counters and shelves clean and merchandised; stock inventory.
• Ensure loss prevention and compliance with policies.
• Assist with photo area services and web order pick-ups.
• Support maintenance and store appearance as directed.

Skills

Customer service

Cashiering

Merchandising

Communication

Tools

POS system

Job description

Walgreens in New Haven, CT is seeking team members who will deliver a distinctive customer experience with friendly, efficient checkout and product assistance. You will help customers with questions, offer proactive support, and model service best practices to colleagues.

Responsibilities include ringing up sales, processing returns, maintaining clean displays, stocking merchandise, and following asset protection guidelines.