Retail Customer Experience Specialist

Dollar Tree Stores INC; Mason City (IA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Mason City, Iowa is seeking a Customer Service Associate to help customers, operate the cash register, stock shelves, and keep the store clean and welcoming.

You will assist shoppers, ensure accurate transactions, and maintain safe, friendly interactions while upholding store standards and procedures. This role is on-site in Mason City and offers part-time hours.

Qualifications

• High school diploma preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environments preferred.
• Must follow instructions and interpret operational documents.
• Must be able to lift 30-50 lbs and meet physical demands.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep store stocked and recover merchandise.
• Receive merchandise and unload trucks; stock replenishment.
• Maintain a clean, safe, and presentable store environment.
• Other duties as assigned by supervisor.

Skills

Customer service

Communication

Organization

Problem solving

Lifting 30-50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Mason City, Iowa is seeking a Customer Service Associate to help customers, operate the cash register, stock shelves, and keep the store clean and welcoming.

You will assist shoppers, ensure accurate transactions, and maintain safe, friendly interactions while upholding store standards and procedures. This role is on-site in Mason City and offers part-time hours.