Retail Customer Experience Associate

Dollar Tree Stores INC; Webster City (IA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Webster City, Iowa is seeking a Customer Service Associate to deliver a great shopping experience for every customer. You will assist customers, handle transactions, stock shelves, and maintain a clean, safe, and welcoming store environment.

This part-time position emphasizes teamwork, strong service skills, and reliability. Join a busy retail setting that offers opportunities for growth and development while supporting customers and store operations.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Customer service

Communication skills

Organizational skills

Problem solving

Follow instructions

Lifting capacity

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Webster City, Iowa is seeking a Customer Service Associate to deliver a great shopping experience for every customer. You will assist customers, handle transactions, stock shelves, and maintain a clean, safe, and welcoming store environment.

This part-time position emphasizes teamwork, strong service skills, and reliability. Join a busy retail setting that offers opportunities for growth and development while supporting customers and store operations.